ITIL® is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth. Upon successful completion of this course you will be able to:
- Gain a fundamental understanding of the ITSM lifecycle
- Gain the knowledge necessary to prepare for the ”Foundation Certificate in IT Service Management” examination
ITIL® is a registered trademark of AXELOS Limited. The training is organized in affiliation with Quint.